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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Qendresa Neziri Meka

Qendresa Neziri Meka

March 5, 2025

5  out of  5
rating by Qendresa Neziri Meka
"I recently returned to this insurance company and couldn’t be more satisfied. Agent Christina helped me. Their auto and life insurance services are top-notch, with friendly staff and competitive pricing. The personalized attention and ease of communication make managing policies a breeze. Highly recommended for anyone seeking reliable insurance services!"
We responded:
"Thank you, Qendresa, for sharing your experience! I'm delighted to know that Christina and our team provided you with top-notch service. It's wonderful to hear that our personalized attention and competitive pricing made managing your policies easy. We're here for any future insurance needs you may have!"
Profile photo of Veda

Veda

February 27, 2025

5  out of  5
rating by Veda
"Melba Ballard has been my insurance agent for many years. Julieanne Colletti is my representative. She is very knowledgeable, helpful, and very patient. She is always available when I need assistance. Julieanne is definitely an asset to Melba's agency & the reason I continue to do business with the agency. Melba & her staff deserve a five star rating. Thank you A pleased customer"
We responded:
"Veda, thank you for your kind words and for being a loyal customer for many years. I'm glad to hear that Julieanne has been knowledgeable, helpful, and patient in assisting you. She is indeed a valuable part of our team. We appreciate your continued trust in our agency and are always here to help with any future needs. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
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Frolicious Plummer

February 26, 2025

5  out of  5
rating by Frolicious Plummer
"My insurance agent is reliable and thorough. The office staff addresses your insurance needs and concerns expeditiously. They are always pleasant!"
We responded:
"Hi, thank you for your kind words! We are thrilled to hear that you find our team reliable, thorough, and pleasant. Providing amazing customer service is our top priority, and we appreciate your recognition of our efforts. We are here for all your insurance needs and look forward to continuing to assist you. Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
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Lucy Jennyfer Colar

February 14, 2025

5  out of  5
rating by Lucy Jennyfer Colar
"I just wanted to take a moment to express my appreciation for the outstanding service I’ve received from Christina. She has been incredibly responsive, answering all my questions and phone calls promptly. Her professionalism and dedication have made my experience seamless and stress-free. It’s rare to find such excellent customer service, and I truly appreciate her efforts. Thank you to the entire team for your support!"
We responded:
"Thank you, Lucy, for sharing your positive experience! I'm glad to hear that Christina's responsiveness and professionalism made your experience seamless and stress-free. Your appreciation for her efforts and the team's support means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Susan Rozovics

February 11, 2025

5  out of  5
rating by Susan Rozovics
"Melba Ballard and her employees are so diligent, helpful, knowledgeable and friendly with my insurance needs. They're the best! Thank you so much for taking care of me."
We responded:
"Thank you, Susan, for your wonderful feedback! I'm glad to know that you find our team diligent, helpful, and knowledgeable. It's our pleasure to assist with your insurance needs. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
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Ellen M Goldstein

January 30, 2025

5  out of  5
rating by Ellen M Goldstein
"Julie was very patient and very helpful with The installation of my Drive App Thx again Julie!"
We responded:
"Thank you, Ellen, for sharing your positive experience! We appreciate your feedback and are here for any future assistance you might need."
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John Korell

January 30, 2025

5  out of  5
rating by John Korell
"I’ve been to Melba Ballard State Farms office two to three times in last 6 months. Each time I’ve received excellent service from Julie Colletti. She has been very knowledgeable and very pleasant to do business with. As a matter of fact everyone in the office is extremely helpful and pleasant also. I highly recommend this office if your looking for good and very professional service."
We responded:
"John, I'm glad to hear that Julie and the rest of the team have been helpful and pleasant during your visits. Your recommendation means a lot to us, thank you!"
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Lyvie Pean

January 29, 2025

5  out of  5
rating by Lyvie Pean
"Julie was very helpful in directing me to the class in order to get a discount on my car insurance. she pointed me to the easiest place to get it done stress-free."
We responded:
"Thank you, Lyvie, for sharing your experience! I'm happy to know that Julie was able to assist you in finding the right class for your insurance discount. It's great to hear that she made the process stress-free for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Margaret Rawle

January 29, 2025

5  out of  5
rating by Margaret Rawle
"Julian was very professipnal and excellent patiently listened to my questions and answered them with the truth. As an experienced financial retired VP from jp Morgan chase, I was impressed."
We responded:
"Thank you, Margaret, for sharing your experience! I'm happy to hear that Julian provided you with professional and honest service. It's wonderful to know that his patience and expertise made a positive impression. If you have any more questions or need assistance in the future, feel free to reach out."
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Paula Mcfatten

January 24, 2025

5  out of  5
rating by Paula Mcfatten
"I've been with State Farm for years. It has been a pleasure having Mrs.Ballard an her team as my agent. You worked with my son and I, helping us to find the best policies for us. We Thank you most kindly and looking to have many more enjoyable years in the future."
We responded:
"Thank you, Paula, for your kind words and for being a part of our State Farm family for so many years. I'm delighted that our team has been able to assist you and your son in finding the best policies. We truly appreciate your trust and look forward to many more enjoyable years together. If you ever have any questions or need assistance, please don't hesitate to reach out."
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Antonio Ruffin

January 24, 2025

5  out of  5
rating by Antonio Ruffin
"I was seen by Maritza Baez . I just wanted to say she has been great . One of the best insurance representative I have met . Responds quickly to emails and returns your phone calls promptly . I am really great full I was able to meet her , she made the process with my business a lot easier and less stressful I am very happy with her for that . Thank you ."
We responded:
"Thank you, Antonio, for sharing your experience! I'm delighted to hear that Maritza has been such a valuable help to you. Her prompt responses and dedication to making the process easier are truly appreciated. If you have any further questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
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Vicky Fraser

January 23, 2025

5  out of  5
rating by Vicky Fraser
"Friendly, courteous and professional. I spoke with Julie to renew my Auto insurance. I had State Farm last year and because I like thier services and the price I am paying, which is lower than thier competitor's. I have checked. Give them a try! Vicky"
We responded:
"Thank you, Vicky, for your wonderful feedback! I'm happy to hear that Julie provided you with friendly and professional service while renewing your insurance. It's great to know that you're satisfied with our services and competitive pricing. We appreciate your recommendation and look forward to assisting you with any future needs!"
Profile photo of Carole Tafel

Carole Tafel

January 22, 2025

5  out of  5
rating by Carole Tafel
"The agent Christina was very helpful and fast getting a quote together. She was also quick to resolve a problem that arose. She was always available for questions, friendly and professional."
We responded:
"Thank you, Carole, for your wonderful feedback! I'm glad Christina was able to assist you quickly and efficiently. Her dedication to being available and resolving issues promptly is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Wilma R

January 21, 2025

5  out of  5
rating by Wilma R
"Julie was very helpful with the cancellation of our home and flood insurance after the sale of our house."
We responded:
"Thank you, Wilma, for sharing your experience! I'm happy to know that Julie was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Charlie Redler

Charlie Redler

January 17, 2025

5  out of  5
rating by Charlie Redler
"I am very pleased with the service and quick responses to my questions and always professional. Very cordial and everyone in the office is ready to help. Yesterday it was Julie and she gave me great advise."
We responded:
"Charlie, I'm so glad you're satisfied with our service and the quick responses from our team. It's wonderful to know that Julie was able to provide you with great advice. We're always here to help with any questions or needs you may have. Feel free to reach out anytime!"
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Hugo Morandi

January 14, 2025

5  out of  5
rating by Hugo Morandi
"Very professional and friendly ! They know how to solve problems!"
We responded:
"Thank you, Hugo, for your wonderful feedback! I'm glad to know that you found our team professional and friendly. It's great to hear that we could solve your problems effectively. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Roxana Varas Coppiano

Roxana Varas Coppiano

January 10, 2025

5  out of  5
rating by Roxana Varas Coppiano
"Me siento muy satisfecha y agradecida por la excelente atención, siempre amables, empáticos y muy profesionales, son un 100 siempre."
We responded:
"¡Muchas gracias, Roxana! Estoy muy contenta de saber que te sientes satisfecha y agradecida con la atención que has recibido. Nuestro equipo se esfuerza por ser siempre amable, empático y profesional. ¡Estamos aquí para ayudarte con lo que necesites!"
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Penny Nurnberg

January 9, 2025

5  out of  5
rating by Penny Nurnberg
"I have been working with Christina since she began with State Farm many, many years ago and then followed her to Melba Ballard where I met Bobbi and later on Julieann. They are all top notch."
We responded:
"Thank you, Penny, for your wonderful feedback! I'm so happy to hear about your positive experiences with Christina, Bobbi, and Julieann. It's fantastic to know that our team has consistently provided top-notch service over the years. If you ever need assistance or have questions, feel free to reach out to us. We're here to help!"
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George Varghese

December 31, 2024

5  out of  5
rating by George Varghese
"John was very helpful and got me a competitive rate, would recommend"
We responded:
"Thank you, George! I'm glad to hear that John was able to assist you and secure a competitive rate. Your recommendation means a lot to us. "
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NeNe Gemini

December 30, 2024

5  out of  5
rating by NeNe Gemini
"The best insurance company!"
We responded:
"Thank you, NeNe, for your wonderful feedback! We're happy to be considered the best insurance company by you. If you ever have any questions or need assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Doreen Fahad

Doreen Fahad

December 30, 2024

5  out of  5
rating by Doreen Fahad
"Excellence Customer Service"
We responded:
"Thank you, Doreen, for your wonderful feedback! I'm glad you had an excellent experience with our customer service. If you ever need further assistance, feel free to reach out. We're here to help!"
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Joy K

December 18, 2024

5  out of  5
rating by Joy K
"I have been a (Melba Ballard) State Farm customer for many years and I have nothing but great things to say about the agents/representatives working in their Broward office. More specifically, Alejandra Rueda and Karen Flores are exceptional reps, they have always treated me like family. When I reached out to them during our COVID years, they handle my issues without fail. I strongly encourage you to reach out to one of theses ladies for your insurance needs, they will go over and behind to get you the best insurance rates (for your personal needs) possible."
We responded:
"Thank you, Joy, for your wonderful feedback! I'm so happy to hear about your positive experiences with Alejandra and Karen. Their dedication to treating customers like family and handling issues efficiently is truly commendable. We're grateful for your continued trust over the years and are always here to assist with any future insurance needs!"
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Rhona Lewis

December 9, 2024

5  out of  5
rating by Rhona Lewis
"It has only been OVER 35 wonderful Amazing fantastic years with State Farm that we Have ever been with. We have all our houses and our families with State Farm. They have never stared us wrong. I spoke with almost all the agents in the office but to name a few Bobby, Julie, Vanessa and all the others are remarkable amazing service and compassionate. I love you guys. WE ARE NOT GOING ANYWHERE. MERRY CHRISTMAS 🎄 AND HAPPY NEW YEAR 🎆 GOD BLESS YOU"
We responded:
"Rhona, thank you so much for your heartfelt review and for being with us for over 35 years! We're incredibly happy to have you and your family as part of our State Farm family. It's wonderful to hear that Bobbi, Julie, Vanessa, and the rest of our team have provided you with remarkable service. Your kind words mean a lot to us. Merry Christmas and Happy New Year to you too! We're always here for any of your future needs. God bless you!"
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Cindy Ros

November 25, 2024

5  out of  5
rating by Cindy Ros
"I have been with Melba Ballard State Farm for a few years, and their customer service is the BEST! It’s nice to have a local agent to be able to call with any questions or concerns. And they are always helpful (no matter how often I call). And they are very knowledgeable as well! Five stars in my opinion."
We responded:
"Cindy, thank you so much for your wonderful review! I'm glad to hear that you've had such a positive experience with our team over the years. It's our goal to be helpful and knowledgeable, no matter how often you reach out. Your kind words mean a lot to us, and we're grateful for your continued business. If you ever have any questions or need assistance, we're here for you."
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Allan

November 23, 2024

5  out of  5
rating by Allan
"Ballard Agency is outstanding. Great customer service. Always pleasant to deal with. Special shoutout to Maritza Baez. She is very knowledgeable, easy to talk to and has saved us a lot of money! Best agent and agency that we have ever dealt with! Highly recommend"
We responded:
"Allan, thank you for your wonderful review! I'm glad you had such a positive experience with our agency. Maritza is indeed a valuable member of our team, and it's great to know she was able to assist you effectively and save you money. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime."