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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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debra bevent

August 28, 2024

5  out of  5
rating by debra bevent
"Julie and Tatiana are the best. They are always patient, understanding and their customer service is excellent. Please consider using them for your next auto or home insurance"
We responded:
"Debra, thank you for your wonderful review! I'm glad to hear that Julie and Tatiana have provided you with excellent customer service. Your recommendation means a lot to us. If you need any assistance with your auto or home insurance in the future, we're here to help. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
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Veda

August 26, 2024

5  out of  5
rating by Veda
"Melba Ballard has been my insurance agent for many years. Julieanne Colletti is my representative. She is very knowledgeable, helpful, and very patient. She is always available when I need assistance. Julieanne is definitely an asset to Melba's agency & the reason I continue to do business with the agency. Melba & her staff deserve a five star rating. Thank you A pleased customer"
We responded:
"Veda, thank you for your kind words and for being a loyal customer for many years. I'm glad to hear that Julieanne has been knowledgeable, helpful, and patient in assisting you. She is indeed a valuable part of our team. We appreciate your continued trust in our agency and are always here to help with any future needs. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
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don abrams

August 22, 2024

5  out of  5
rating by don abrams
"Tatyana provided wonderful service and simplified the process of getting a quote for both Condo and Auto policies and assisted in the signing of the required documents."
We responded:
"Thank you, Don, for your positive review! I'm glad Tatyana could assist you with your Condo and Auto policies and make the process straightforward. We appreciate your feedback and are here for any future needs. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
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Cynthia Peterson

August 8, 2024

5  out of  5
rating by Cynthia Peterson
"Catherine took my call and very efficiently and with great kindness helped me update my FEMA policy. This was outstanding service. Cynthia S Peterson"
We responded:
"Hi Cynthia, Thanks a lot for your wonderful review! I'm really glad Catherine could assist you with updating your FEMA policy so efficiently and kindly. We appreciate your feedback and are always here to help with any future needs. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
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Tony DeSimone

July 16, 2024

5  out of  5
rating by Tony DeSimone
"Julieann Colletti was very professional and helpful. She responded to my needs in a timely manner. Her follow-up was excellent. Tony D."
We responded:
"Thank you for your positive feedback, Tony! Julieann is a great part of our team. We're grateful for your kind words and look forward to helping you with any future insurance needs. Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
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Isabel Spiwak

June 24, 2024

5  out of  5
rating by Isabel Spiwak
"Maritza is always a pleasure working with. She keeps good track of our polices."
We responded:
"Your kind words are truly appreciated, Isabel! We are delighted to hear that Martiza has provided continued exceptional customer service for your coverage needs. Thank you for being part of our Tamarac State Farm family! - Melba Ballard - State Farm Insurance Agent"
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Ninash D

June 18, 2024

5  out of  5
rating by Ninash D
"My neighbor referred me to Melba Ballard office. Tatyana was awesome helping us with quotes for our car and home insurance, and she helped us save $800 dollars in total. I was completely impressed with her professionalism and customer service. She responded to all my questions in timely manner. It has been a great experience overall. I am very pleased with the services."
We responded:
"Ninash, I'm thrilled to hear that Tatyana provided you with awesome service, helping you save money on your auto and home insurance! Your satisfaction and the professionalism you experienced are what we strive for. We're grateful for your positive feedback and look forward to assisting you further. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
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Elizabeth Berger

June 6, 2024

5  out of  5
rating by Elizabeth Berger
"The Team always responds to our needs and questions promptly and their customer service is always friendly. We have all our insurance needs met at Melba Ballard State Farm insurance... special thanks to Julie.. you are the Best!"
We responded:
"Thank you, Elizabeth! I'm thrilled that Julie provided you with exceptional service and met all your insurance needs promptly and with a friendly attitude! We're grateful for your positive feedback and look forward to assisting you further. Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
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Lizzy R B

April 30, 2024

5  out of  5
rating by Lizzy R B
"I had the pleasure of working with Barbara A. Ward. My husband and I moved to South Florida and purchased a home. Ms. Ward was amazing... she helped us feel comfortable and provided all the information we needed to pick the right insurance. Ms. Ward was always available and was very helpful, knowledgeable and easy to talk to as she explained and answered our questions regarding each plan. Thank you for providing great customer service! Much appreciated by ~LB ~"
We responded:
"Lizzy, thank you for sharing your experience working with Barbara! We're delighted to hear that she provided you with amazing service and helped make the process of selecting the right insurance for your new home comfortable and straightforward. Barbara's availability, helpfulness, knowledge, and ease of communication reflect our commitment to delivering excellent customer service. We're grateful for your feedback and for choosing us to meet your insurance needs. - Melba Ballard - State Farm Insurance Agent"
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Trudi Hochmanhouse

April 15, 2024

5  out of  5
rating by Trudi Hochmanhouse
"My family has been insured by State Farm since 1979. Julianne has been my contact agent since 1986 at Melba Ballard's office. She and her staff have been great with answering questions, getting us the best prices and responding to all insurance issues. Julianne is very knowledgeable and friendly. We recommend highly recommend her as an insurance agent!"
We responded:
"Trudi, thank you for your long-standing loyalty and kind words about Julianne's exceptional service! We're delighted to have been your insurance provider for so many years and appreciate your recommendation. We look forward to continuing to provide you with excellent service. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
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M P

April 11, 2024

5  out of  5
rating by M P
"Great agency. I have been with them for many years and all the agents really pay attention to your needs and work hard to get you the best possible prices. Julie and Ashley are amazing."
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Robert DiMarzio

March 29, 2024

5  out of  5
rating by Robert DiMarzio
"The team at Melba Ballard State Farm is absolutely the best! Julie and her coworkers go above and beyond to help with all my insurance needs! Thank you Julie! Thank you Melba!"
We responded:
"Thank you, Robert, for your glowing review! We are delighted to hear that Julie and our team provided exceptional service for all your insurance needs. We appreciate your kind words and look forward to assisting you with any future insurance requirements. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
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Suselly Gentile

March 11, 2024

4  out of  5
rating by Suselly Gentile
"I was a customer for 10 plus years. They have good customer service. Very professional but don’t to the drive and save. You don’t save and it just increases and doesn’t help much. You only get 10% which you may not get it with the drive and save. Just get the normal auto insurance. my insurance increase like crazy in the last 3 months and could not afford it. Hope this helps for others"
We responded:
"Suselly, thank you for sharing your experience with us. We appreciate your loyalty over the past 10 plus years and are glad to hear you found our customer service to be professional. Your feedback is valuable, and we are here to address any further questions or concerns you may have. Thank you for choosing us for your insurance needs. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
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Frolicious Plummer

March 7, 2024

5  out of  5
rating by Frolicious Plummer
"My insurance agent is reliable and thorough. The office staff addresses your insurance needs and concerns expeditiously. They are always pleasant!"
We responded:
"Hi, thank you for your kind words! We are thrilled to hear that you find our team reliable, thorough, and pleasant. Providing amazing customer service is our top priority, and we appreciate your recognition of our efforts. We are here for all your insurance needs and look forward to continuing to assist you. Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
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Pam Chitwood

March 3, 2024

5  out of  5
rating by Pam Chitwood
"What a wonderful experience. Worked with Tatyana at Ms. Ballard's office. She was patient, informative and went out of her way to make sure that I had the coverage that I needed. Thank you so much!!"
We responded:
"Pam, we are thrilled to hear that Tatyana went the extra mile to assist you with your insurance needs. We appreciate your feedback. Thank you for allowing us to be your good neighbor!"
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San Mao

February 29, 2024

5  out of  5
rating by San Mao
"I talked with Ms. Maritza Baez this afternoon. She is very nice and professional."
We responded:
"San, thank you! Maritza is a great asset to our agency!"
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Tammy Grosso

February 18, 2024

5  out of  5
rating by Tammy Grosso
"This State Farm Ins. agent Melba Ballard and her staff are all a 10! I’ve been with this company for about 40 years. Everyone is polite, kind, knowledgeable, and very friendly and helpful. P.s.- You get what you pay for! 😊"
We responded:
"Tammy, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Mari Mennel-Bell

February 9, 2024

5  out of  5
rating by Mari Mennel-Bell
"W have used Melba Ballard State farm agency for over 25 years. They are very knowledgeable very helpful and very fairly priced highly recommend them for home insurance auto insurance and umbrella."
We responded:
"Mari, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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BRAVE1

January 30, 2024

5  out of  5
rating by BRAVE1
"I wouldn't go anywhere else for insurance."
We responded:
"Thank you for the positive review. We appreciate your loyalty!"
Profile photo of Rosanne “Rozie” Gubitosi

Rosanne “Rozie” Gubitosi

January 19, 2024

5  out of  5
rating by Rosanne “Rozie” Gubitosi
"I have been a client of State Farm Melba Ballard for YEARS now, I even moved over 100 miles from the office and still use them. What can I say Julieann is amazing and pretty much the reason for the last comment. No matter what I throw at her or how I throw it at her, she is always, helpful, knowledgeable and willing to go out of her way to get you exactly what you need. We truly need more people like this kind, and willing to go above and beyond for their customers. Julieann you are amazing and I appreciate all you do and have done for me over all these years, Thank you!!"
We responded:
"Thank you for the five stars, Roseanne! And thank you for the praise for Julieann!"
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John Doe

January 11, 2024

5  out of  5
rating by John Doe
"I have been a custoomer for i tink 40 years and they have always been very helpful. one the two occasion I neeed them, the service was very easy and strees free. No hassel they just took care of it. Great coompaany"
We responded:
"Thank you for taking the time to leave a 5-star review, John! Thank you for your support and we look forward to assisting you with your insurance needs."
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Lydia Montes

December 27, 2023

5  out of  5
rating by Lydia Montes
"Excellent Agency to work with. Julieann has been more than helpful, always available to respond to our needs."
We responded:
"Lydia, thank you for your feedback! Julieann always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
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Bonnie B.

December 18, 2023

5  out of  5
rating by Bonnie B.
"Melba Ballard team is remarkably especially Julie. Thanks"
We responded:
"Bonnie, thank you! We love seeing reviews like this. Julie always puts our customers first and we are glad she was able to assist you with your insurance needs. Feel free to contact us anytime."
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Martha Salamanca

December 11, 2023

5  out of  5
rating by Martha Salamanca
"kudos to Tatiana.. excellent and professional customer service .. she provided me with auto and condo insurance quotes very shorty after I contacted the agency. Tatiana provided me with accurate quotes with much better premium than my prior carrier . I’m happy to be now a state farm insured and highly recommend this agency . Thanks Tatiana."
We responded:
"Martha, we are grateful for your kind words and thrilled to hear about your positive experience with Tatiana. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Tatiana exceeded your expectations."
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Heather McDonald

December 1, 2023

5  out of  5
rating by Heather McDonald
"Julie is AMAZING. She works using her heart you know, that kind of person. She always expresses concerns about the rates increasing and periodically checks on my son to make sure he is doing what is necessary to prepare for driving. I wish every service provided had a person like Julie on their team."
We responded:
"Thank you, Heather, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Julie, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"