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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dianna Bell

May 10, 2023

5  out of  5 rating by Dianna Bell
"Excellence all around. We have trusted our property with this office for years, everyone especially Christina has been so professional and gracious. I would recommend them time and time again."

Felipe Torrealba

May 5, 2023

5  out of  5 rating by Felipe Torrealba
"(Translated by Google) Searching the Internet, I found this State Farm Agency. I left a note and my data. The next day I had a quote. I called to check the offer, I went to the offices and some changes were made to the quote, all in an atmosphere of cordiality, a positive attitude, more than I was used to in this type of business. I was introduced to Mrs. Ballard, Alejandra, who attended me. I have no doubt that you will be attended with cordiality to offer you what you are looking for in this type of business. Searching the Internet I came across this State Farm Agency. Leave a note and my details. The next day I had a quote. I called to verify the offer, I went to the offices and some changes were made to the price, all in a cordial atmosphere, a positive attitude, more than what I was used to in this type of business. I was introduced to Mrs. Ballard, Alejandra who took care of me. I have no doubts that you will be treated cordially to offer you what you are looking for in this type of business. (Original) Searching the Internet, I found this State Farm Agency. I left a note and my data. The next day I had a quote. I called to check the offer, I went to the offices and some changes were made to the quote, all in an atmosphere of cordiality, a positive attitude, more than I was used to in this type of business. I was introduced to Mrs. Ballard, Alejandra, who attended me. I have no doubt that you will be attended with cordiality to offer you what you are looking for in this type of business. Buscando por Internet me encontré con esta Agencia de State Farm. Deje una nota y mis datos. Al día siguiente tenía una cotización. Llame para constatar la oferta, me fui a las oficinas y se hicieron algunos cambios a la cotización, todo en un ambiente de cordialidad, una actitud positiva, más de lo que estaba acostumbrado en este tipo de negocios. Me presentaron a la Sra Ballard, Alejandra quien me atendió. No tengo dudas que serás atendido con cordialidad para ofrecerte lo que buscas en este tipo de negocios"

Mark Reyes

March 17, 2023

5  out of  5 rating by Mark Reyes
"Tatyana, is the best, very attentive, with her follow up FB messages, and emails."

Ed Zgodzinski

March 8, 2023

5  out of  5 rating by Ed Zgodzinski
"I have been with State Farm for 30+ years for home & auto. Since the Melba Ballard office assumed my policies many years ago, I have found Julieann to be the best. She is helpful, knowledgeable about my policies, personable & a true professional. One rarely finds a person that you can contact year after year when questions arise or there are increases in premiums that can offer suggestions or ways to reduce costs if they make sense for the individual. Julieann is the “gold” standard."

M P

February 17, 2023

5  out of  5 rating by M P
"Great agency. I have been with them for many years and all the agents really pay attention to your needs and work hard to get you the best possible prices."

Michael Schlam

February 14, 2023

5  out of  5 rating by Michael Schlam
"I have been a Melba Ballard - State Farm Insurance Agent client for over 15 years and have had excellent service from JULIE/agent. I plan on remaining a happy and satisfied State Farm client for many future years THANKS State Farm...."

Eric Giles

January 18, 2023

5  out of  5 rating by Eric Giles
"Julie is the best in the biz, Thank you for all your help"

cozette rogers

January 18, 2023

4  out of  5 rating by cozette rogers
"My experience with this State Farm location has been rewarding so far. Answer my questions, friendly, and meet my needs every time. I am currently a happy customer"

Rene Rodriguez

January 13, 2023

5  out of  5 rating by Rene Rodriguez
"Julieann has been great supporting my needs... Also anyone I have called in the past from Melba Ballard group has been great, they all answer the phone always and are very responsive in support any of my needs... Highly recommended!!!"

Yaneiris Brooks

December 5, 2022

5  out of  5 rating by Yaneiris Brooks
"I have been exceptionally happy with this office for any of my insurance needs. I am truly satisfied with my agent Tatyana, she's always organized, knows exactly how to handle what I am trying to do, and always goes above and beyond to follow up with me. Thank you so much for being a great "neighbor""

David Blum

November 18, 2022

5  out of  5 rating by David Blum
"Tatyana provides the absolute best and efficient service you can ask for. She follows up, offers suggestions, and does what she says. This is a rare find, in this new era of "company comes first, customers don't matter". The Melba Ballard State Farm agency is a first-class insurance operation. I went elsewhere for price, for homeowners insurance, and in the end, that didn't pay off. I'm back fully with Melba Ballard, and Tatyana is amazing."

Marilitza Batoni

November 18, 2022

5  out of  5 rating by Marilitza Batoni
"I had the pleasure of working with Maritza Baez. She provided the best customer service and savings for my insurance needs. I highly recommend her, you will not be disappointed."

Josephine Perez

November 16, 2022

5  out of  5 rating by Josephine Perez
"I have been doing business with State Farm for many years and invariably no matter who helps me, they are always highly knowledgeable, courteous and very efficient. I cannot praise them enough !!!"

kingjnx

November 9, 2022

5  out of  5 rating by kingjnx
"Melba and her team are always so nice and helpful. I enjoy working with them and if you are looking for auto, home, and life insurance I recommend calling or visiting this office."

Mac Zarchin

October 5, 2022

5  out of  5 rating by Mac Zarchin
"Great team! They are very helpful and courteous! I've been with them for over 10 years!"

Reisu Jhalaren

August 25, 2022

5  out of  5 rating by Reisu Jhalaren
"Tatyana worked with us to quickly get home insurance we needed ASAP. She was awesome and even saved us over $700 over what we were paying and got us auto insurance for over $100 per month less. Highly recommend Melba Ballard Insurance and especially Tatyana. Thank you so much."

Joey Laubscher

May 26, 2022

5  out of  5 rating by Joey Laubscher
"I was in dire need of insurance for myself and my teenage daughter (new driver) and Christina Baldwin came to the rescue. Thank you so much for the help in insuring us and walking me through the steps. Insurance is confusing people.....this girl knows what she's talking about. Thank you again and if I had the option for 6 stars, I would have picked it."

Regina Laubscher

February 14, 2022

5  out of  5 rating by Regina Laubscher
"Working with State Farm Insurance has been such a pleasure. My Homeowners Insurance Company at the time sent my new invoice for $2000.00 higher then the year before... I started shopping and found Christina Baldwin from State Farm with the lowest rate by raising my premium only $600.00. I was thrilled and signed on through her. All went smoothly and efficiently and I thank Christina for her hard work."

Lidia Dumenigo

February 11, 2022

5  out of  5 rating by Lidia Dumenigo
"My agent Christina was able to lower my Home owner's Insurance policy with another Company and lower my auto insurance as well. She's excellent!"

SUNDRA SHUMATE

January 31, 2022

5  out of  5 rating by SUNDRA SHUMATE
"Long time customers."

Cheryl Adelman

January 3, 2022

5  out of  5 rating by Cheryl Adelman
"Tatyana helped me get through the final stages of purchasing a new property by providing a great insurance bundle, clear information to help me make decisions, reliable and quick response time, & kind and professional service. She was a breath of fresh air to work with, and I recommend her service highly without reservation."

Jeffrey Cone

November 23, 2021

5  out of  5 rating by Jeffrey Cone
"It is such a pleasure to have to have Melba Ballard of State farm located in tamarac as my insurance agent. Melba really knows how to pick her team members. All of them are really great. I must say by experience with Bobbi mayes that she is a true leader in providing real customer satisfaction. Thank you for providing me with me with the real deal."

Alexa Jalbert

October 15, 2021

5  out of  5 rating by Alexa Jalbert
"Chrissy DeSimone Baldwin @ Melba Ballard State Farm is the best insurance person ever. I’ve had my auto insurance with Chrissy since I started driving 24 years ago! We added my husband and his car about 5 years back as well. She is so helpful and attentive. Chrissy genuinely cares about her client!! Anytime there are any changes or new ways to save on our policies she always texts or emails me. She always takes the time to explain anything I have questions about. Thank you."

Alastair Khan

August 17, 2021

5  out of  5 rating by Alastair Khan
"Working with Christina has been an absolute pleasure. She takes the time to make sure we have the right coverage and gives us great advice. Special thanks from Broward Cricket Club, for always taking great care of us!"

Anthony Meola

July 21, 2021

5  out of  5 rating by Anthony Meola
"I've been with them for years and they truly are like good neighbors just like the commercials say."