State Farm® Insurance Agent Melba Ballard
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carmen Diaz
November 14, 2024
5
out of
5
rating by Carmen Diaz
"We are extremely happy with your 24/7 service.. . Thank You.."
Jeannette Ortiz
November 7, 2024
5
out of
5
rating by Jeannette Ortiz
"Thank You for always being there when I have a question or need something resolve. You guys are amazing! 😀"
We responded:
"Jeannette, thank you so much for your kind words! We're happy to be there whenever you have questions or need assistance. Your appreciation means a lot to us. If you ever need anything else, don't hesitate to reach out. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
Carol Hazan
October 30, 2024
5
out of
5
rating by Carol Hazan
"I have been with State Farm for 40plus years. I have been with Melba Ballard's agency for most of those years. I had a wonderful experience with Julie (an agent in the office). Last week I had a real problem with a car accident claim . The accident happened in South Carolina 7 weeks ago and the claim was appropriately filed. I live in South Florida. The dealership (body shop for Kia in South Carolina) told us the car was finally ready to be picked up. We drove to South Carolina and went to the dealership on Thursday. The service advisor claimed that a supplemental invoice was submitted to State Farm and the funds were not received yet so we could not take the car. We do not live in South Carolina. We were told we would have to wait till the following Monday for the supplemental claim to be reviewed. We needed to get back home and we were not leaving without the car. Well thanks to Julie's proactive assistance and Shanequa (Online Claims Representative) push come to shove attitude, the supplemental claim was immediately reviewed and approved. Without Julie and Shanequa , I think we would still be in South Carolina waiting for the car. Thank you Julie for all your help. We could not have done it without you. This is a great State Farm agency with super helpful agents."
We responded:
"Carol, thank you so much for your loyalty to State Farm and for sharing your experience with our agency. I'm glad Julie and Shanequa could assist you during such a stressful situation. It's wonderful to know that their proactive and determined efforts helped resolve your car accident claim promptly. We truly appreciate your kind words and are always here to help with any future needs. - Melba Ballard - State Farm Insurance Agent"
sarah KELLY
September 26, 2024
5
out of
5
rating by sarah KELLY
"My cousin referred me to Melba Ballard office. Tatyana was so amazing when helping me with my quotes for my husband's cars. I was completely impressed with her professionalism and awesome customer service. She responded to all my questions with promptness and it has been a wonderful experience. I am very pleased with the services she give."
We responded:
"Sarah, thank you for your five-star review! I'm happy that you had a positive experience with our office. Your satisfaction is our priority, and we're always here to assist with any of your insurance needs. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
Rickey Colangelo
September 25, 2024
5
out of
5
rating by Rickey Colangelo
"I have recently and once again, had the opportunity (or misfortune!) to call on State Farm to get me out of a problem. I was driving on a solidly packed dirt/gravel road and ran into a patch of sugar sand. Well, one call is all it took. A tow truck was sent to winch me out! I've been with State Farm since a teen under my dad's policy. In my 60 years State Farm I've never had a problem with a claim, accident, or help on the road. When anyone asks who I'd recommend the answer is always State Farm."
We responded:
"Rickey, thank you for sharing your experience! I'm happy to know that our team was able to assist you quickly when you needed help on the road. It's wonderful to hear that you've had such a positive relationship with State Farm over the years. Your loyalty and recommendation mean a lot to us. If you ever need anything else, don't hesitate to reach out. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
Ronald Lagrassa
September 21, 2024
5
out of
5
rating by Ronald Lagrassa
"Great service!"
We responded:
"Ronald, thank you for your kind words! I'm happy you had a great experience with our service. If you ever need anything else, we're here to help! - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
Abbie Siegel
September 19, 2024
5
out of
5
rating by Abbie Siegel
"julie ann colletti has been very helpful for whatever services we needed. we could not be more thankful for her cooperation."
We responded:
"Abbie, thank you for your wonderful review! I'm happy to hear that Julie Ann has been so helpful with your needs. We truly appreciate your kind words and are grateful for your support. If you ever need anything else, don't hesitate to reach out. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
Marcelin Dorvil
September 18, 2024
5
out of
5
rating by Marcelin Dorvil
"Best insurance company!"
We responded:
"Thank you, Marcelin! I'm happy you consider us the best insurance company. Your positive feedback means a lot to us. If you ever need any assistance, our office is here to help. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
Chris Taylor
September 13, 2024
5
out of
5
rating by Chris Taylor
"The very best, 5 star insurance agency; Melba Ballard and her team are totally professional and offer outstanding advice for all types of insurance from vehicles to boats and property. The staff are very friendly and knowledgeable giving all the possible options with recommendations tailored to suit each client. I thoroughly recommend Melba Ballard’s team to everyone for their insurance needs."
Liliana Florez
September 9, 2024
5
out of
5
rating by Liliana Florez
"I have the pleasure of dealing with State Farm - Melba Ballard Office a long time, and I must say their service exceeded all my expectations. From the very start, their team and specially Maritza Baez was incredibly professional, attentive, and genuinely committed to providing the best possible experience. I appreciated the thorough explanations provided by Maritza, who took the time to answer all our questions and ensure I understood every detail of my coverage. When I faced an unexpected issue, their claims department was quick to respond, and the entire process was handled with remarkable efficiency. Overall, State Farm has proven to be a reliable and customer-focused insurer. I highly recommend them to anyone in need of dependable insurance coverage."
We responded:
"Liliana, thank you for your wonderful review! I'm glad to know that our team, especially Maritza, has provided you with professional and attentive service. It's great to hear that Maritza's thorough explanations and our claims department's efficiency made a positive impact on your experience. We truly appreciate your recommendation and are here for any future needs or questions you may have. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
debra bevent
August 28, 2024
5
out of
5
rating by debra bevent
"Julie and Tatiana are the best. They are always patient, understanding and their customer service is excellent. Please consider using them for your next auto or home insurance"
We responded:
"Debra, thank you for your wonderful review! I'm glad to hear that Julie and Tatiana have provided you with excellent customer service. Your recommendation means a lot to us. If you need any assistance with your auto or home insurance in the future, we're here to help. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
Veda
August 26, 2024
5
out of
5
rating by Veda
"Melba Ballard has been my insurance agent for many years. Julieanne Colletti is my representative. She is very knowledgeable, helpful, and very patient. She is always available when I need assistance. Julieanne is definitely an asset to Melba's agency & the reason I continue to do business with the agency. Melba & her staff deserve a five star rating. Thank you A pleased customer"
We responded:
"Veda, thank you for your kind words and for being a loyal customer for many years. I'm glad to hear that Julieanne has been knowledgeable, helpful, and patient in assisting you. She is indeed a valuable part of our team. We appreciate your continued trust in our agency and are always here to help with any future needs. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
don abrams
August 22, 2024
5
out of
5
rating by don abrams
"Tatyana provided wonderful service and simplified the process of getting a quote for both Condo and Auto policies and assisted in the signing of the required documents."
We responded:
"Thank you, Don, for your positive review! I'm glad Tatyana could assist you with your Condo and Auto policies and make the process straightforward. We appreciate your feedback and are here for any future needs. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
Cynthia Peterson
August 8, 2024
5
out of
5
rating by Cynthia Peterson
"Catherine took my call and very efficiently and with great kindness helped me update my FEMA policy. This was outstanding service. Cynthia S Peterson"
We responded:
"Hi Cynthia, Thanks a lot for your wonderful review! I'm really glad Catherine could assist you with updating your FEMA policy so efficiently and kindly. We appreciate your feedback and are always here to help with any future needs. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
Tony DeSimone
July 16, 2024
5
out of
5
rating by Tony DeSimone
"Julieann Colletti was very professional and helpful. She responded to my needs in a timely manner. Her follow-up was excellent. Tony D."
We responded:
"Thank you for your positive feedback, Tony! Julieann is a great part of our team. We're grateful for your kind words and look forward to helping you with any future insurance needs. Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
Isabel Spiwak
June 24, 2024
5
out of
5
rating by Isabel Spiwak
"Maritza is always a pleasure working with. She keeps good track of our polices."
We responded:
"Your kind words are truly appreciated, Isabel! We are delighted to hear that Martiza has provided continued exceptional customer service for your coverage needs. Thank you for being part of our Tamarac State Farm family! - Melba Ballard - State Farm Insurance Agent"
Ninash D
June 18, 2024
5
out of
5
rating by Ninash D
"My neighbor referred me to Melba Ballard office. Tatyana was awesome helping us with quotes for our car and home insurance, and she helped us save $800 dollars in total. I was completely impressed with her professionalism and customer service. She responded to all my questions in timely manner. It has been a great experience overall. I am very pleased with the services."
We responded:
"Ninash, I'm thrilled to hear that Tatyana provided you with awesome service, helping you save money on your auto and home insurance! Your satisfaction and the professionalism you experienced are what we strive for. We're grateful for your positive feedback and look forward to assisting you further. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
Elizabeth Berger
June 6, 2024
5
out of
5
rating by Elizabeth Berger
"The Team always responds to our needs and questions promptly and their customer service is always friendly. We have all our insurance needs met at Melba Ballard State Farm insurance... special thanks to Julie.. you are the Best!"
We responded:
"Thank you, Elizabeth! I'm thrilled that Julie provided you with exceptional service and met all your insurance needs promptly and with a friendly attitude! We're grateful for your positive feedback and look forward to assisting you further. Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
Lizzy R B
April 30, 2024
5
out of
5
rating by Lizzy R B
"I had the pleasure of working with Barbara A. Ward. My husband and I moved to South Florida and purchased a home. Ms. Ward was amazing... she helped us feel comfortable and provided all the information we needed to pick the right insurance. Ms. Ward was always available and was very helpful, knowledgeable and easy to talk to as she explained and answered our questions regarding each plan. Thank you for providing great customer service! Much appreciated by ~LB ~"
We responded:
"Lizzy, thank you for sharing your experience working with Barbara! We're delighted to hear that she provided you with amazing service and helped make the process of selecting the right insurance for your new home comfortable and straightforward. Barbara's availability, helpfulness, knowledge, and ease of communication reflect our commitment to delivering excellent customer service. We're grateful for your feedback and for choosing us to meet your insurance needs. - Melba Ballard - State Farm Insurance Agent"
Trudi Hochmanhouse
April 15, 2024
5
out of
5
rating by Trudi Hochmanhouse
"My family has been insured by State Farm since 1979. Julianne has been my contact agent since 1986 at Melba Ballard's office. She and her staff have been great with answering questions, getting us the best prices and responding to all insurance issues. Julianne is very knowledgeable and friendly. We recommend highly recommend her as an insurance agent!"
We responded:
"Trudi, thank you for your long-standing loyalty and kind words about Julianne's exceptional service! We're delighted to have been your insurance provider for so many years and appreciate your recommendation. We look forward to continuing to provide you with excellent service. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
M P
April 11, 2024
5
out of
5
rating by M P
"Great agency. I have been with them for many years and all the agents really pay attention to your needs and work hard to get you the best possible prices. Julie and Ashley are amazing."
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Robert DiMarzio
March 29, 2024
5
out of
5
rating by Robert DiMarzio
"The team at Melba Ballard State Farm is absolutely the best! Julie and her coworkers go above and beyond to help with all my insurance needs! Thank you Julie! Thank you Melba!"
We responded:
"Thank you, Robert, for your glowing review! We are delighted to hear that Julie and our team provided exceptional service for all your insurance needs. We appreciate your kind words and look forward to assisting you with any future insurance requirements. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
Sue Sue
March 11, 2024
4
out of
5
rating by Sue Sue
"I was a customer for 10 plus years. They have good customer service. Very professional but don’t to the drive and save. You don’t save and it just increases and doesn’t help much. You only get 10% which you may not get it with the drive and save. Just get the normal auto insurance. my insurance increase like crazy in the last 3 months and could not afford it. Hope this helps for others"
We responded:
"Suselly, thank you for sharing your experience with us. We appreciate your loyalty over the past 10 plus years and are glad to hear you found our customer service to be professional. Your feedback is valuable, and we are here to address any further questions or concerns you may have. Thank you for choosing us for your insurance needs. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
Frolicious Plummer
March 7, 2024
5
out of
5
rating by Frolicious Plummer
"My insurance agent is reliable and thorough. The office staff addresses your insurance needs and concerns expeditiously. They are always pleasant!"
We responded:
"Hi, thank you for your kind words! We are thrilled to hear that you find our team reliable, thorough, and pleasant. Providing amazing customer service is our top priority, and we appreciate your recognition of our efforts. We are here for all your insurance needs and look forward to continuing to assist you. Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
Pam Chitwood
March 3, 2024
5
out of
5
rating by Pam Chitwood
"What a wonderful experience. Worked with Tatyana at Ms. Ballard's office. She was patient, informative and went out of her way to make sure that I had the coverage that I needed. Thank you so much!!"
We responded:
"Pam, we are thrilled to hear that Tatyana went the extra mile to assist you with your insurance needs. We appreciate your feedback. Thank you for allowing us to be your good neighbor!"