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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Chuckie

September 21, 2023

5  out of  5 rating by Chuckie
"I have been with Melba Ballard for over 20 years and had positive interactions for all these years. They are so helpful and pleasant, not to mention very friendly!!! Julie and the entire staff are just wonderful to work with!!! I highly recommend Melba Ballard and staff for all your insurance needs!!!"

Noah Van Hochman

September 15, 2023

5  out of  5 rating by Noah Van Hochman
"I have been with this State Farm office for over 30 years, they are always there when I need them, Whether it is for a claim or just additional information. They are always there for me."

SONYA ROSE

September 14, 2023

5  out of  5 rating by SONYA ROSE
"The Team at Melba Ballard has been absolutely great! Christina and Bobbi take care of my insurance needs, and the best Insurance agents around town. As a client for over 10 years, I have referred friends, co-workers, and family members who are also happy with the quality of service, they are very trustworthy and always willing to either sit or speak with you; to find the best rates."

Team Fitness3D

September 12, 2023

5  out of  5 rating by Team Fitness3D
"Christina is the best, always smiling and willing to help with everything I ask. Always doing more that what need, she goes above and beyond, SHE IS JUST AMAZING!!"

Linda Evans

September 12, 2023

5  out of  5 rating by Linda Evans
"I have been a customer of Melba Ballard's State Farm insurance agency longer that I can remember. I am 100% satisfied with the service I have received over the years. Anytime I have a question I email Christina and I get an immediate response, even though I tell her it is no hurry. I would highly recommend this office."

Rick Anderson

September 11, 2023

5  out of  5 rating by Rick Anderson
"The staff in the State Farm is so patient and always willing to help.Thank you."

James Miller

September 1, 2023

5  out of  5 rating by James Miller
"The staff is so helpful and caring, they really do treat you like family"

Brenda Cora

August 24, 2023

5  out of  5 rating by Brenda Cora
"I called State Farm regular customer service line to cancel one of my auto policies. The rep that helped me didn’t really explain the options and repercussions that affected my decision to cancel it (losing multi car and other discounts). Something told me to call my local office, Melba’s office, (normally I always do) and turns out I made a mistake that would have cost me a lot of $$$. Julie at Melba’s office went ABOVE AND BEHOND. She helped me correct the issue that could have cost me a lot. I can’t express how grateful I am with Julie. Everyone that I’ve talked to in that office are always extremely helpful and caring."

Tess Hill

August 16, 2023

5  out of  5 rating by Tess Hill
"New comer and so far so good great experience and I don't think I'm going anywhere anytime soon :)"

Sam Normandia

July 30, 2023

5  out of  5 rating by Sam Normandia
"I have the continued pleasure of using Melba Ballard Agency as my insurance agent for the past 20 years. They have always been extremely helpful with my insurance needs. They have always provided me with the best coverage for the least cost. I highly recommend them and the services that they provide. Sam Normandia."

LARIAM DI

July 6, 2023

5  out of  5 rating by LARIAM DI
"I have been with this agency for several years and they really pay attention to your needs. Maritza has always managed to get me the best prices."

Dianna Bell

May 10, 2023

5  out of  5 rating by Dianna Bell
"Excellence all around. We have trusted our property with this office for years, everyone especially Christina has been so professional and gracious. I would recommend them time and time again."

Felipe Torrealba

May 5, 2023

5  out of  5 rating by Felipe Torrealba
"(Translated by Google) Searching the Internet, I found this State Farm Agency. I left a note and my data. The next day I had a quote. I called to check the offer, I went to the offices and some changes were made to the quote, all in an atmosphere of cordiality, a positive attitude, more than I was used to in this type of business. I was introduced to Mrs. Ballard, Alejandra, who attended me. I have no doubt that you will be attended with cordiality to offer you what you are looking for in this type of business. Searching the Internet I came across this State Farm Agency. Leave a note and my details. The next day I had a quote. I called to verify the offer, I went to the offices and some changes were made to the price, all in a cordial atmosphere, a positive attitude, more than what I was used to in this type of business. I was introduced to Mrs. Ballard, Alejandra who took care of me. I have no doubts that you will be treated cordially to offer you what you are looking for in this type of business. (Original) Searching the Internet, I found this State Farm Agency. I left a note and my data. The next day I had a quote. I called to check the offer, I went to the offices and some changes were made to the quote, all in an atmosphere of cordiality, a positive attitude, more than I was used to in this type of business. I was introduced to Mrs. Ballard, Alejandra, who attended me. I have no doubt that you will be attended with cordiality to offer you what you are looking for in this type of business. Buscando por Internet me encontré con esta Agencia de State Farm. Deje una nota y mis datos. Al día siguiente tenía una cotización. Llame para constatar la oferta, me fui a las oficinas y se hicieron algunos cambios a la cotización, todo en un ambiente de cordialidad, una actitud positiva, más de lo que estaba acostumbrado en este tipo de negocios. Me presentaron a la Sra Ballard, Alejandra quien me atendió. No tengo dudas que serás atendido con cordialidad para ofrecerte lo que buscas en este tipo de negocios"

Mark Reyes

March 17, 2023

5  out of  5 rating by Mark Reyes
"Tatyana, is the best, very attentive, with her follow up FB messages, and emails."

Ed Zgodzinski

March 8, 2023

5  out of  5 rating by Ed Zgodzinski
"I have been with State Farm for 30+ years for home & auto. Since the Melba Ballard office assumed my policies many years ago, I have found Julieann to be the best. She is helpful, knowledgeable about my policies, personable & a true professional. One rarely finds a person that you can contact year after year when questions arise or there are increases in premiums that can offer suggestions or ways to reduce costs if they make sense for the individual. Julieann is the “gold” standard."

M P

February 17, 2023

5  out of  5 rating by M P
"Great agency. I have been with them for many years and all the agents really pay attention to your needs and work hard to get you the best possible prices."

Michael Schlam

February 14, 2023

5  out of  5 rating by Michael Schlam
"I have been a Melba Ballard - State Farm Insurance Agent client for over 15 years and have had excellent service from JULIE/agent. I plan on remaining a happy and satisfied State Farm client for many future years THANKS State Farm...."

Eric Giles

January 18, 2023

5  out of  5 rating by Eric Giles
"Julie is the best in the biz, Thank you for all your help"

cozette rogers

January 18, 2023

4  out of  5 rating by cozette rogers
"My experience with this State Farm location has been rewarding so far. Answer my questions, friendly, and meet my needs every time. I am currently a happy customer"

Rene Rodriguez

January 13, 2023

5  out of  5 rating by Rene Rodriguez
"Julieann has been great supporting my needs... Also anyone I have called in the past from Melba Ballard group has been great, they all answer the phone always and are very responsive in support any of my needs... Highly recommended!!!"

Yaneiris Brooks

December 5, 2022

5  out of  5 rating by Yaneiris Brooks
"I have been exceptionally happy with this office for any of my insurance needs. I am truly satisfied with my agent Tatyana, she's always organized, knows exactly how to handle what I am trying to do, and always goes above and beyond to follow up with me. Thank you so much for being a great "neighbor""

David Blum

November 18, 2022

5  out of  5 rating by David Blum
"Tatyana provides the absolute best and efficient service you can ask for. She follows up, offers suggestions, and does what she says. This is a rare find, in this new era of "company comes first, customers don't matter". The Melba Ballard State Farm agency is a first-class insurance operation. I went elsewhere for price, for homeowners insurance, and in the end, that didn't pay off. I'm back fully with Melba Ballard, and Tatyana is amazing."

Marilitza Batoni

November 18, 2022

5  out of  5 rating by Marilitza Batoni
"I had the pleasure of working with Maritza Baez. She provided the best customer service and savings for my insurance needs. I highly recommend her, you will not be disappointed."

Josephine Perez

November 16, 2022

5  out of  5 rating by Josephine Perez
"I have been doing business with State Farm for many years and invariably no matter who helps me, they are always highly knowledgeable, courteous and very efficient. I cannot praise them enough !!!"

kingjnx

November 9, 2022

5  out of  5 rating by kingjnx
"Melba and her team are always so nice and helpful. I enjoy working with them and if you are looking for auto, home, and life insurance I recommend calling or visiting this office."