State Farm® Insurance Agent Melba Ballard

"I’ve been a loyal customer with this State Farm office for many years, even continuing my policy with them after relocating to Ocala, Florida. Unfortunately, my experience on July 1, 2026, was extremely disappointing. The level of professionalism I encountered was not what I’ve come to expect from a well-known brand. The tone of communication, along with dismissive and inappropriate remarks, was unacceptable.

Customer service should be centered on listening, understanding concerns, and working toward solutions—not making assumptions or responding unprofessionally. Because of this experience, I have decided to take my business elsewhere to a company that values its customers and provides respectful, solution-oriented service."

"Very nice and helpful. She was kind enough to email me quotes for three years straight so I could compare before making the switch. Happy to do business with her and her team."

"Melba was very informed and helpful in making my choice of my Auto and Home Insurance. She's was very professional."

"The service was polite and professional.
I asked questions and they were answered with clarity, I was satisfied and decided to insure my condo."

"Melba Ballard - State Farm Insurance Agent & her team are the Best!
I have my cars & house insurance with them. The agents are all super friendly and professional. I love that they follow up and explain everything thoroughly .I highly recommend them."

"Christina was awesome as always and friendly .Everyone in the office are always friendly and smiling. I'm a very happy customer."

"Alejandra Rueda was amazing to work with! She made the whole process easy and found me a great rate on my auto insurance. Super responsive, knowledgeable, and genuinely cares about helping her clients. Highly recommend!"

"Fast and efficient communication. Excellent service."

"Christina was so easy to work with. I normally hate the process of signing up for insurance and she made it so easy. Did exactly what I asked. Didn’t over complicate or try to upsell me. She made sure my needs were met and that it was hassle free. If you don’t like the hassle this typically is and want it to be made easy you should call Christina"

"Excellent agent to trust with your possessions, business, home, etc. Highly recommended."

"Working with Christina was such a breeze. I was honestly shocked at how quick she got back to me. Only because I’ve dealt with other State Farm offices that would take 2-3 days to get back to me. So I went into it expecting that treatment but I was terribly wrong. Thank you so much for making my experience pleasant and quick. This is why I will continue to keep my business here. You guys rock!"

"Marlin fue una Excelente ayuda. La información fue clara, precisa y muy útil. Agradezco mucho el apoyo brindado.”"

"Excellent service. Marilin helped me get a better rate than I was paying before. I’m extremely satisfied with the service—highly recommended."

"Agent Christina is truly the best and made my transition over to State Farm so smooth. I really appreciated that versus leaving me alone to do all the work. Her service was amazing and if all agents were like her the company would be even better."

"Mike was great! Got me an awesome deal on my car insurance and other valuables. Highly recommend."

"I was not surprised to find the best policy and rate at State Farm. Melba Ballard is a long established agency and even her son works there also. He was extremely attentive and helpful. As we age, this is the personal service that we deserve and the place to get it! I highly recommend them. I not only received much more coverage than I had with Travelers, I saved money too! Give them a call."

"Thank you for the quick service and quality attention to my needs."

"The Ballard agency took care of insuring our new card quickly, efficiently and at very competitive rates"

"Representatives are always very helpful and knowledgeable. Every transaction is smoothly and without any issues. We are glad to have this office as our State Farm location."

"Maritza Baez was very professional. I highly recommend her."

"Excellent personable service over many years - Decades"

"I asked my now previous auto insurance agent if there was a better price out there. She said ‘No’ & she was wrong! My husband looked into Melba Ballard State Farm in Tamarac. We worked with Maritza, who was knowledgeable, patient & kind. And she offered us a policy, with our same coverage, for many hundreds of dollars less! Another great employee who answered our questions promptly was Faith. Please give Melba Ballard State Farm a try!"

"Excellent customer service
All my questions answered every time I call"

"Every time I've contacted this office, the service has been excellent. Alejandra and Julie Ann are incredibly kind, and this time they gave me an irresistible quote. For much less than I was paying with my previous company, now I have better coverage and additional services that I didn't have before. Thank you so much!"

"I have been with Melba Ballard State Farm Office in Tamarac FL for a few years now, and honestly, I’m not inclined to give companies, especially insurance companies is great reviews, because sometimes the cost gets me so irate, but dealing with This particular State Farm office has somewhat changed my perspective. Each time I’ve contacted them they’ve been kind, personable, easy to talk to never unkind, and always willing to help. Truthfully, everybody wants to get the best rate possible, and just about most consumers think that insurance companies are ripped off, and perhaps they are to some extent because I don’t file claims but I feel like I get nothing in return, but then they’re also people who unjustly file claims and get a lot in return which makes it difficult for everybody else. So I tried to adjust my perspective to take the company for who they are each time I’ve had to deal with them, And I want to emphasize that this is one of the best insurances I’ve had and people that I’ve dealt with. I spoke with FAITH today and she was not only kind and supportive but genuinely helpful and pleasant, which left me feeling assured as a Customer! I reminded myself that this is why I rejected the calls and quotes I had recently received from other notable companies!"